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Cookie Policy

How we use cookies and tracking technologies on our website

Last Updated: August 18, 2025

Effective Date: August 18, 2025

1. Introduction

This Cookie Policy explains how Glowara Spark ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website glowara-spark.com ("the Website"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our Website, you consent to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until you delete them or they expire) or "session" (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our Website. They enable core functionality such as:

  • Security and authentication
  • Remembering your cookie preferences
  • Maintaining session information
  • Basic website functionality

Legal Basis: These cookies are necessary for the legitimate interests of operating our Website.

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our Website. These help us:

  • Count visitor numbers and traffic sources
  • Measure and improve website performance
  • Understand which pages are most popular
  • Track user journey and behavior patterns

Legal Basis: These cookies are used with your consent.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

  • Remembering your preferences and settings
  • Providing enhanced features and content
  • Improving user experience
  • Customizing content based on your interests

Legal Basis: These cookies are used with your consent.

3.4 Marketing Cookies

These cookies are used to deliver more relevant advertising and track advertising effectiveness:

  • Building profiles of user interests
  • Measuring advertising campaign effectiveness
  • Providing relevant advertisements
  • Frequency capping for advertisements

Legal Basis: These cookies are used with your explicit consent.

4. Specific Cookies We Use

Essential Cookies

  • glowara_session: Maintains your session across pages (Session cookie)
  • cookie_consent: Remembers your cookie preferences (1 year)
  • csrf_token: Security protection against cross-site attacks (Session cookie)

Analytics Cookies

  • _ga: Google Analytics - distinguishes users (2 years)
  • _gid: Google Analytics - distinguishes users (24 hours)
  • _gat: Google Analytics - throttles request rate (1 minute)

Marketing Cookies

  • _fbp: Facebook Pixel - tracks conversions (3 months)
  • _gcl_au: Google Ads - conversion tracking (90 days)

5. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages:

5.1 Google Analytics

We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect information about how visitors use our site. The information is used to compile reports and help improve the Website.

For more information about Google Analytics cookies, visit: Google Analytics Cookie Usage

5.2 Social Media Platforms

Our Website includes social media features from platforms like Facebook, Instagram, and LinkedIn. These may set cookies to enable their functionality.

5.3 Embedded Content

We may embed content from third-party services (such as videos or maps) that may set their own cookies.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our Website, you'll see a cookie consent banner allowing you to:

  • Accept All: Consent to all cookie categories
  • Necessary Only: Accept only essential cookies
  • Customize: Choose specific cookie categories

6.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Using the cookie management panel on our Website
  • Clearing your browser cookies and revisiting our site
  • Contacting us directly

6.3 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Preferences > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and Site Permissions

Note: Blocking essential cookies may affect Website functionality.

7. Cookie Retention Periods

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiry date or manual deletion
  • Essential Cookies: Typically 1 year maximum
  • Analytics Cookies: Up to 2 years
  • Marketing Cookies: Typically 30-90 days

8. Data Protection and Privacy

Information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws, including:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

9. Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request information about cookies and data collected
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for non-essential cookies

10. International Transfers

Some third-party services we use may transfer your data outside the UK/EEA. We ensure that such transfers are protected by appropriate safeguards, such as:

  • Adequacy decisions by the UK/EU authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • Updates to legal requirements
  • Improvements to our Website
  • Changes in third-party services

We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, through other communication channels.

12. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Glowara Spark
212 Khan Stream West
Phoebeberg B10 9JS
United Kingdom

Phone: (02663) 726778
Email: [email protected]
Website: glowara-spark.com

13. Additional Resources

For more information about cookies and privacy, you can visit:

  • Information Commissioner's Office (ICO)
  • All About Cookies
  • Your Online Choices
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